Last updated: May 2026
KinneyConnect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our missed call lead capture service.
When you call a business that uses KinneyConnect, we may collect the following information through an automated phone intake process:
The information we collect is used solely to:
We do not use your information for marketing purposes. We do not sell your information to third parties.
By verbally confirming during our automated phone intake that your number can receive text messages, you consent to receive a one-time SMS message from KinneyConnect containing a secure link to upload photos related to your service request. Message and data rates may apply. You may opt out at any time by replying STOP.
Photos you upload through our secure link are stored in our secure cloud storage and shared only with the contractor you called. Upload links expire after 48 hours. Photos are deleted from our systems when the associated job is completed or removed.
Basic job information (name, phone number, address, and job description) is retained indefinitely for quality assurance and service verification purposes. Images are deleted upon job completion. You may request deletion of your information by contacting us.
We use industry-standard security measures to protect your information, including encrypted storage and secure transmission protocols. Access to your data is restricted to authorized personnel and the contractor you contacted.
We use the following third-party services to operate our platform:
These services have their own privacy policies and security practices.
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.